Creating guided tasks within ClearWAY is easy, and helps your people make the right decisions the right way.
You know what is important to you, how things need to be, and what to do when they aren`t quite right, but do your teams?
With ClearWAY you can create any process you like, made up of a number of Steps, which your colleague is guided through dependant on their responses.
If something isn't right, the process can take remedial actions, like sending in maintenance or a member of your cleaning team.
ClearWAY contains a library of Step types, so you can gather all sorts of information, have your colleague take a photo, scan a barcode, provide their location, and many other things - all of which can be used to determine the direction of the overall task:
Handling client calls with ClearWAY means that you can be sure of a consistent approach, and reliable data to shape the way you handle future interactions. You can use ClearWAY decisioning capabilities for any number of purposes:
With ClearWAY your colleagues are guided through tasks, and provided with customised instructions along the way.
Dependant on their responses to these questions and actions, they can be routed to different parts of the task, making ClearWAY the ideal solution for problem resolution and decision making.
All of the data from the tasks is recorded and can be monitored live in the ClearWAY customisable dashboard, and easily turned into downloadable reports.
With the ClearWAY dashboard, you can display various metrics which are important to you, and monitor your most important tasks in real time.
From the dashboard you can drill down to the tasks which matter to you in a single click.
You can also easily build customised reports with the ClearWAY reporting engine.
Try ClearWAY free for 30 days, with no obligation, and no payment details required.
Alternatively, if you would like a free customised demonstration, please contact us.